Matthew James Property Services Story
Matthew James Property Services began with a single goal
To become the best Independent Estate Agency in Coventry and its surrounding areas. Our founder and owner, Matt Biggin, recognised the need for a comprehensive and client-focused agency, and with his vision and passion, our journey began.
Over the years, we have grown and evolved, expanding our team, services, and areas of expertise, making a name for ourselves in the competitive real estate market. We have established independent departments for sales, lettings, and property management, ensuring our clients receive the highest level of service in and around Coventry.
Our growth has been marked by a steadfast commitment to understanding our diverse clientele’s unique needs and preferences. This has allowed us to create tailor-made property solutions for individuals, families, and investors. By focusing on delivering exceptional customer experiences, we have built lasting relationships and a strong referral network, driving our business forward and cementing our reputation as a trusted partner in the Coventry property market.
Our Dedicated Team
Our success is a testament to our dedicated and passionate team, led by industry experts:
Matt Biggin
The founder and owner with years of experience and a relentless drive for excellence, Matt's vision and leadership have been instrumental in shaping the company's success. His in-depth knowledge of the Coventry property market and keen understanding of client needs make him a valuable asset to our team and clients.
Steve Griffin
The Lettings Department Manager is overseeing our exceptional Lettings service. Steve has a wealth of experience in the property industry and is dedicated to providing unparalleled support to landlords and tenants alike. His expertise in the lettings market and strong negotiation skills ensure our clients receive the best possible outcome in every transaction.
Matt Heston
he Head of Property Management, ensuring smooth and efficient management of our client's properties. Heston's meticulous attention to detail and ability to anticipate and address potential issues make him an invaluable resource for property owners. In addition, his commitment to maintaining strong relationships with landlords and tenants ensures that the highest property management standards are met.
Matthew James Our Company Ethos
At the heart of Matthew James Property Services is our company ethos, which is built on four fundamental principles:
Integrity
We believe in honest and transparent communication, fostering trust and long-lasting client relationships. We provide straightforward advice, ensuring our clients are well-informed and confident in their property decisions..
Innovation
We continuously adapt and improve, implementing cutting-edge technology and marketing strategies to stay ahead of the competition. Our innovative approach allows us to effectively showcase properties and connect with potential buyers and tenants, maximising the success of every transaction.
Professionalism
Our team is committed to upholding the highest standards of service, expertise, and ethical conduct. We recognise that our clients entrust us with one of their most valuable assets, and we are dedicated to honouring that trust with unwavering professionalism and care.
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Matthew James Services
In-House Training and Streamlined Process
We firmly believe in investing in our staff and ensuring they receive the best training possible. Our in-house training programs help them hone their skills and instil our company ethos and dedication to client satisfaction. In addition, regular workshops and seminars keep our team up-to-date with industry trends and best practices, ensuring we remain at the forefront of the ever-evolving property market.
Additionally, we have developed comprehensive processes to ensure smooth property transactions, including,
A seamless property search experience tailored to individual client preferences, utilising advanced search tools and personalised property alerts to help clients find their perfect property match.
In-depth property valuations, backed by extensive market research and local knowledge, enable us to accurately assess the value of each property and provide informed recommendations for pricing and marketing strategies.
Expert negotiation, guided by our team’s years of experience in the industry, ensures our clients secure the best possible deal in every transaction, whether buying, selling, or leasing a property.
Regular communication and updates, keeping clients informed every step of the way, from initial property viewings to the transaction’s final stages, fosters transparency and trust throughout the process.
In-House Sales Progressors
Commitment to providing a seamless property experience extends to the final stages of the transaction process. Our in-house sales progressors work tirelessly to push your property through to exchange and completion, liaising with all parties involved, including solicitors, mortgage lenders, and surveyors. Their proactive approach to resolving any potential roadblocks ensures a stress-free and efficient property sale or purchase for our clients.
These dedicated professionals also monitor the progress of each transaction, providing regular updates to buyers and sellers. This added support layer keeps clients informed and helps identify and address potential issues before they escalate, minimising the risk of delays and ensuring a smoother property journey.
Comprehensive Property Services
Our commitment to excellence extends to every aspect of our business, offering a comprehensive suite of property services to cater to the diverse needs of our clients:
Sales
Our experienced sales team is dedicated to showcasing your property in the best possible light and connecting you with the right buyers. With our extensive marketing campaigns and unparalleled local knowledge, we can help you achieve the best possible outcome for your property sale.
Lettings
We understand landlords’ and tenants’ unique challenges and provide personalised support throughout the letting process. In addition, our expert lettings team is on hand to offer guidance, secure the ideal tenant, and ensure a successful and stress-free rental experience.
Property Management
Our property management department takes the hassle out of owning rental properties, handling everything from maintenance and repairs to rent collection and tenant communication. Our proactive approach to property management ensures the long-term success of your investment.
Conveyancing Services
Expert guidance and support throughout the legal process of buying, selling, or remortgaging a property, ensuring a smooth and hassle-free transaction.
Contents Insurance
Tailored insurance policies protect your personal belongings within your home, providing peace of mind and financial security in case of damage or loss.
Rent Guarantee
A comprehensive solution to protect landlords against potential rental income loss, ensuring financial stability and continued cash flow during unforeseen circumstances.
Buildings Insurance
Essential coverage to safeguard your property against structural damage due to natural disasters, fire, or other incidents, providing financial protection and peace of mind.
Buy-to-Let Advice
Expert guidance on property investment, including property selection, financing options, and maximising rental income, helping you make informed decisions and achieve long-term success.
Student Property
Specialised services catering to the unique needs of the student rental market, including property sourcing, tenant vetting, and ongoing property management.
Probate Valuation
Accurate and professional property valuation services for probate purposes ensure a fair assessment of an estate’s value and facilitate asset distribution.
Property Valuations
In-depth and reliable property valuations, informed by extensive market research and Local knowledge, enable you to make well-informed decisions when buying, selling, or renting a property.
Looking Forward:
The Future of Matthew James Property Services
Our unwavering commitment to excellence remains at the core of everything we do as we grow and expand our services. We are proud of our journey thus far and excited about the future. Our vision includes the following:
Further expansion into new markets.
Continued investment in our team and technology.
An unwavering focus on delivering exceptional customer experiences.
Are you ready to experience working with Coventry's premier estate agency?
